ZOMVIA

Privacy Policy

Your privacy and security are important to us. This Privacy Policy explains how ZOMVIA collects, uses, protects and handles your information when you use our website and services.

Last Updated: August 8, 2026
01

Introduction

Welcome to ZOMVIA. ZOMVIA is an online marketplace that allows customers to browse and purchase products through our website.

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy describes what information we collect, why we collect it and how we use and protect it.

02

Information We Collect

When you use ZOMVIA, we may collect information that you provide directly to us.

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Account login information
  • Order and purchase information
  • Information you provide when contacting us

Technical Information

We may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system and website usage information.

03

How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling your orders
  • Providing customer support
  • Creating and managing your account
  • Processing payments
  • Delivering products to you
  • Sending order confirmations and updates
  • Improving our website and services
  • Detecting and preventing fraudulent or unauthorized activity
  • Sending promotional communications when permitted by law and your preferences
04

Order Information

When you place an order with ZOMVIA, we collect information necessary to process and deliver your order.

This may include your name, phone number, email address, delivery address, purchased products, order amount and selected payment method.

We use this information to process your order, communicate with you and arrange delivery.

05

Payment Information

ZOMVIA may offer payment methods such as Cash on Delivery, bKash, Nagad, Visa and Mastercard.

Depending on the payment method used, payment information may be processed by the relevant payment service provider.

We do not intentionally store complete payment card information such as your full card number, CVV or PIN on our website unless specifically required and securely supported by an authorized payment service.

🔒 Payment Security Never share your card PIN, OTP or payment password with anyone claiming to represent ZOMVIA.
06

Cookies

ZOMVIA may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may be used to remember shopping cart information, user preferences, login sessions and other website settings.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

07

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business and provide services to you.

These may include:

  • Payment service providers
  • Delivery and courier companies
  • Website hosting and technology providers
  • Email and communication service providers
  • Analytics and security service providers

We may also disclose information when required by applicable law, legal process or government authority.

08

Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

09

Account Information

If you create a ZOMVIA account, you are responsible for maintaining the confidentiality of your account credentials.

Please contact us immediately if you believe that your account has been accessed without authorization.

10

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may use your email address to send information about new products, offers, discounts and other ZOMVIA updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication.

11

Children's Privacy

ZOMVIA is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe that a child has provided personal information to us without appropriate permission, please contact us.

12

Third-Party Websites

Our website may contain links to third-party websites or services. ZOMVIA is not responsible for the privacy practices, security or content of those third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

13

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the information provided below.

14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

15

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, please contact us.

ZOMVIA
📍 House #4, Road #2, Block-A, Chand Uddan, Mohammadpur, Dhaka-1207, Bangladesh.
Scroll to Top